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Integrating Paratransit and Fixed-Route Transit Services
By Richard Weiner

In 2008 Nelson\Nygaard authored TCRP Synthesis 76, “Integration of Paratransit and Fixed-Route Transit Services.” The report highlights the experiences of transit agencies nation-wide that are seeking a variety of ways to integrate their fixed-route and paratransit services. One form of integrated service that has received some attention is the Americans with Disabilities Act (ADA) paratransit to fixed route feeder service. Although the ADA allows transit agencies to limit trip offerings to feeder service, 18 years after the passage of the ADA only a handful of transit agencies nationwide have implemented mandatory feeder service. The report examines the reasons for resistance to implementation and success stories at a variety of agencies. 

Additional examples of integrated service included in this study are the provision of community bus or circulators, connectors, fixed-route fare incentives, and route deviation. Based on web research and stakeholder interviews, this report identifies 46 examples of integrated service. These include feeder and connector service at Pierce Transit in Tacoma, Washington, feeder and route deviation services at UTA in Salt Lake City, Utah, and feeder, connector, community bus and route deviation services at ACESS in Pittsburgh, Pennsylvania. Smaller systems such as Agency for Community Transit offer mandatory feeder service in Madison County, Illinois.

Significant cost savings are a compelling reason for transit agencies to set up integrated service. The study describes policies and associated program features encouraging successful implementation of integrated services including in-person eligibility screening processes, operational procedures, travel training, education and outreach, marketing, and technology.


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Parking Pays for Itself in Downtown Ann Arbor
By Tom Brown and David Fields, AICP

Ann Arbor, home of the University of Michigan, benefits from both big city and small town attributes, including a compact downtown, vibrant public spaces, and the ability to get around town on foot, bike, or bus. So it's not surprising that this city of 114,000 has attracted increasing residential interest from outside its traditional, university-centered populations — particularly among empty nesters looking for a pleasing retirement community.

Download the full article(PDF less than 1 MB)
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Roadway Network for Qunli New District in Harbin, China
In 2008 Nelson\Nygaard, on a team with the Guangzhou Municipal Technology Development Corp. and the Institute for Transportation and Development Policy under contract to the City of Harbin (China) refined the design of the basic roadway network for the new district of Qunli. This new district will have a total land area of 27 square kilometers with an expected population of 320,000. Previous consultants had proposed superblocks averaging 800 meters square and 40-70 meter wide roadways with 10 motor vehicle lanes and limited pedestrians or non-motorized vehicle facilities.
Our team took the basic network and:
  • Reviewed the existing traffic analysis
  • Established design concepts intersections, crosswalks, bus stops, and BRT stations
  • Established cross-sections for all major roadways
  • Designed the three major boulevards
  • Sketched the BRT system
  • Sketched the internal street network (inside the super-blocks)
  • Reviewed the parking analysis and sketched a parking management system

This work built on a report entitled Sustainable Urban Transport - Harbin written by the team for the Asia Development Bank in 2007.

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Coordinated Public Transit Human Services Transportation Plans
by Connie Soper

In August 2005, President Bush signed into law the Safe, Efficient Transportation Equity Act: A Legacy for Users, commonly referred to as SAFETEA-LU. This legislation authorized the provision of $286.4 billion in guaranteed funding for federal surface transportation programs over six years through Fiscal year 2009, including $52.6 billion for federal transit programs.
Starting in Fiscal Year 2007, projects funded through three programs included in SAFETEA-LU, including the Job Access and Reverse Commute Program (JARC, Section 5316), New Freedom (Section 5317) and the Formula Program for Elderly Individuals and Individuals with Disabilities (Section 5310) are required to be derived from a locally developed, coordinated public transit and human services transportation plan. SAFETEA-LU guidance issued by the Federal Transportation Administration (FTA) in May 2007 indicates that the plan should be a “unified, comprehensive strategy for public transportation service delivery that identifies the transportation needs of individuals with disabilities, older adults, and individuals with limited income, laying out strategies for meeting these needs, and prioritizing services.”
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Easter Seals Project ACTION Toolkit

by Richard Weiner
Nelson\Nygaard was commissioned by Easter Seals Project ACTION to produce a toolkit to measure the accessibility and safety of bus stops in a variety of settings--urban, suburban, and rural--and provide information on best practices and pertinent regulations. Since the toolkit was completed in Spring 2006, hundreds of copies have already been distributed to transit agency and public works department staff responsible for bus stop placement and design. The toolkit, which was field tested in six varied locations, includes a web site and checklists for conducting assessments in the field.

Download the full report (PDF - 3.9 MB)

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Crediting Low-Traffic Developments
by Adam Millard-Ball

Traffic studies are at the heart of many fundamental decisions on land use, street design and urban form. By analyzing the number of trips expected from a new development, and the consequent impact on traffic congestion at neighboring intersections, the traffic study is a driving force behind roadway widths, street and intersection design, and the level of fees that a developer must pay to upgrade the transportation infrastructure.
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Overcoming the "Last Mile" - BART's Station Access Guidelines

by Jeffrey Tumlin and Adam Millard-Ball
The "last mile" from the station or bus stop to a passenger's final destination is often the weak link in a transit system. An agency will find it difficult to attract new riders if pedestrian connections feel unsafe, parking lots are filled to capacity, and feeder bus stops are poorly located.
full article

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King County Keeps Moving: Evaluating Best Practices in ADA Paratransit Eligibility
by Richard Weiner
King County Metro in Seattle, Washington, has been recognized as a trend-setter and leading innovator in the evolution of paratransit practices and procedures. Faced with dramatic projected increases in paratransit demand and costs, the agency implemented significant refinements to their paratransit eligibility procedures in November 2000.
full article

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How to Involve the Community in Containing Paratransit Demand: the Santa Cruz Metro Eligibility Case Study
by Richard Weiner
Between 1997 and 2000, ADA paratransit ridership almost doubled in Santa Cruz County, California, and registration increased to over 7,500 - a remarkably high number for the population of less than 200,000. In the ten year history of registering applicants, no applicant had ever been turned down, and the files had never been purged. When the proportion of Santa Cruz METRO's budget allocated to paratransit began to exceed 10%, the Board decided to overhaul the entire registration process, and involve the community at each step of the way.
full article

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Bus Stops: It´s all about the "curb appeal"
by Paul Jewel
One of the best ways to attract customers is to make sure your system has excellent curb appeal. Curb appeal starts with the bus stop... the "front door" to your system.
full article

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Focus on Older People: Maintaining Senior Mobility
by David Koffman
Transportation planners around the country are working to ensure the mobility of the rapidly increasing population of older people. Not only is the size of the senior population expected to grow rapidly, the most rapid growth is expected to occur in the oldest age groups, which have the most severe mobility problems.
full article

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Making Transit Oriented Development Work
by Jeffrey Tumlin, Patrick Siegman and Adam Millard-Ball

Even a cursory glance around the country reveals almost exponential growth in interest in transit oriented development (TOD). Many developments that are touted as transit oriented development, however, fail to live up to their potential - even if they are located close to rail stations or frequent bus routes. As a result, the potential benefits, including increased transit ridership, are often lost.
full article

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Parking Policies for Smart Growth
by Adam Millard-Ball
As cities across the country continue to grow, many are faced with often competing goals regarding parking policy and Smart Growth. Nelson\Nygaard has conducted a study that addresses these conflicting goals and found that parking policies may also affect access to affordable housing.
full article

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Making Taxi Service Work in San Francisco
by Adam Millard-Ball
How can we realize the full potential of taxis as an integral part of an urban transportation system? Nelson/Nygaard has developed a package of recommendations to improve reliability and increase taxi use, in a project for non-profit think-tank the San Francisco Planning and Urban Research Association.
full article

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