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Kansas City Comprehensive Service Analysis
Kansas City, MO
To ensure that Kansas City's transit services reflect broader changes in population and employment patterns, the Kansas City Area Transportation Authority (KCATA) hired Nelson\Nygaard to undertake a comprehensive evaluation of its services. The Comprehensive Service Analysis consisted of:
- A market analysis that assessed the demand for transit service throughout Kansas City
- A detailed evaluation of the performance of all Kansas City, MO routes
- The development and evaluation of alternative service scenarios
- The recommended service changes
Based on the technical work and stakeholder input, KCATA and Nelson\Nygaard developed service changes that will make service easier to use, easier to understand, more convenient, faster, more direct, and will better match service to demand. The recommended changes are projected to:
- Maintain service to virtually all existing riders (99.8%)
- Provide equal or better service to a large majority (>80%) of existing riders, (nearly all of those who would receive less service would see only minor reductions)
- Increase ridership by over 5%
- Improve productivity, in terms of passengers per vehicle hour, by over 15%
- Decrease operating costs per passenger by more than 10%
The planned changes consist of a diverse set of modifications designed to work together to build a stronger system, provide better service to the large majority of existing riders, attract new riders to the system, and improve system productivity. They include:
- Developing a Key Corridor network
- Realigning service to improve reliability and directness
- Expanding service to new areas
- Consolidating duplicative services
- Improving express service
- Discontinuing some very poorly utilized services
- Adjusting service frequencies and spans to better match demand
- More consistent schedules
- Scheduled MetroFlex connections
For more information, see: www.kcata.org/maps_schedules/comprehensive_service_analysis
Download Project Profile Sheet (PDF) |
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