Nelson\Nygaard Consulting Associates
Principal Associate in charge of Boston office, 2004-Present

Paratransit Services – Service Planning and Evaluation

• Project Manager, ADA Paratransit Funding Plan, RTA (Chicago)
• Project Manager, Paratransit Service Study for City and County of Honolulu
• Project Manager, Efficiency Evaluation of NJ Transit’s Access Link (sub to TranSystems).
• Senior Reviewer, Performance Evaluation of Access Services in LA
• Senior Reviewer, Performance Improvement Study for North (San Diego) County Transit District’s ADA Parataransit Service (LIFT)

Paratransit Services – Research Studies

• Principal Investigator, TCRP B-30 research effort on the Optimal Split of Dedicated and Non-Dedicated Service for Demand Responsive Paratransit
• Project Manager, Easter Seals Project ACTION research study on ADA Service Alternatives in Rural and Small Urban Communities (sub to TranSystems)

Coordination of Public Transit and Human Service Transportation

• Project Manager, Coordinated Public Transit - Human Services Transportation Plan, Regional Transportation Authority (Chicago)
• Project Manager/Task Leader, Coordination Task, Honolulu Paratransit Study
• Project Manager, United We Ride Coordination Study, MRCOG, New Mexico
• Project Manager, United We Ride Statewide Coordination of Human Service Transportation, New Hampshire DOT. Technical Assistance to New Hampshire DHHS
• Project Manager, Technical/Facilitation Assistance to Denver Regional Mobility and Access Council (DRMAC) and Colorado Inter-Agency Coordination Council for Transportation, Access, and Mobility
• Coordination Task Leader, Analysis of Colorado Human Service Transportation and Public Transit Systems, for the Rose Community Foundation / HealthONE Alliance Getting There Collaborative
• Project Manager, Minnesota Coordination Study for MnDOT (sub to RLS & Assoc.)

Prior Consulting Experience in Paratransit Services and Coordination Planning Led Multisystems’ paratransit consulting practice for several years, directing or playing a leadership role in paratransit or coordination projects for:

• Metropolitan transit/paratransit agencies in Albuquerque, Buffalo, Chicago, Denver, Honolulu, Los Angeles, Oakland/East Bay, Philadelphia, Salt Lake City, Wash., DC
• Transit/paratransit agencies in smaller cities such as Dayton, OH, Kalamazoo, MI, Muncie, IN, Nashua, NH, and Norwalk, CT
• Regional transit agencies in Lehigh Valley, PA and Merrimack Valley, MA; also agencies in DuPage Co., IL; Gloucester Co., NJ, Montgomery Co., PA; Rockland Co., NY, San Mateo Co., CA, Somerset Co., NJ, St. Joseph Co., MI., Westchester Co., NY
• Speaker and workshop instructor on paratransit and coordination at national conferences (APTA, TRB, TLPA, Easter Seals Project ACTION, and CTAA) and state association conferences (CalACT, F-CTD, NHTA, NYPTA, PPTA)

Paratransit Brokerage Operations, Planning, and Management

• Designed, implemented paratransit brokerages in Albuquerque, Boston, Quincy, and Merrimack Valley, MA. Assisted with design, implementation of ACCESS brokerage in Pittsburgh and provided corporate oversight of that project for several years
• Served as GM of the “The Ride” brokerage in Boston’s South Shore area

Associations/Affiliations
Member, American Public Transportation Association
Member, Community Transportation Association of America
Member, Transportation Research Board